The Data and Reporting Tools Overview provides a variety of tools to help chapters and volunteers access, understand, and apply data in meaningful ways. These resources support decision-making, strengthen fundraising and client services, and measure the impact of SCORE’s work nationwide. Whether you are learning how to run standard reports, exploring how artificial intelligence can support analysis, or reviewing client and volunteer survey data, these tools make it easier to use information effectively and strategically.

Available Tools

How to Use BIRT Reports
Learn how to navigate SCORE’s BIRT reporting system to run and customize reports on chapter performance, client outcomes, and volunteer activity.

Using AI to Support Data Analysis Tasks
Discover how artificial intelligence can help summarize, interpret, and identify patterns in data, saving time while improving accuracy.

Data Extracts
Access and view various data extracts useful for fundraising on topics including workshop sponsors, workshop revenue, chapter impact, state impact, and impact by zip code. 

Client Impact Data
Access SCORE’s annual client surveys and Net Promoter Score (NPS) data to understand client feedback and measure SCORE’s nationwide impact.

Volunteer Engagement Survey Reports
Review engagement survey results to track volunteer satisfaction, identify trends, and strengthen volunteer retention and experience.